MAKE A PAYMENT
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Make an online payment

If you need to make a payment to us for any reason you can do a simple bank transfer, either from your internet banking or in-branch. Funds paid via bank transfer will clear in our account immediately, so please use this method, particularly if there is any urgency. For details of how to pay, request a copy of our methods of payment flyer.

You can make certain payments to us online using our secure payment page.

Payments can only be accepted in GBP – Sterling, and please note there is a limit of £2,500.

Please be advised that using the online payment form, funds take at least 3 working days to appear in our account.

Payments intended for third parties (including house deposits) may only be made by bank transfer and not using the online payment form.

Please read about our methods of payment here.

Please choose one of the following options:

Pay an Invoice

Pay money on account

Other payments

We are unable to accept online payments for any other purposes, so please ensure these payments are made via Bank Transfer. If you do pay online for anything other than paying an invoice or money on account, we will have no choice but to refund and return your payment. This could take up to ten working days, and result in significant delays to your case.

Security Information

You will be directed to Worldpay to make your online payment. All payment details are managed securely by our third party payment system.

We use industry standard technology to encrypt your details as they pass over the internet and to enable your browser to confirm that it’s really our site that you’re using.

On any page where you are entering personal details, you will see the closed padlock icon that tells you the page is protected. If you are using a very old or unsupported browser (such as Internet Explorer 6.0) you will not be able to connect to these secure pages. In that case, please upgrade to a supported browser (such as a modern version of IE, Chrome, Opera, Safari or Firefox).

If you share your PC or use a facility in a public place make sure you are not overlooked as you enter your details. Close the browser window and, if applicable, log off when you have finished.

Should you have any concerns regarding your payment please contact our Accounts department on 01249 444300.

REFUND POLICY
REFUND POLICY

The refund policy terms and conditions are in addition to your rights as set out in the terms of business issued to you at the start of your case.

If a customer sends us money via Worldpay and requests a return of the money, we can offer them a refund minus any of Worldpay costs and after taking into account any time costs and disbursements incurred in relation to the matter to that time.

If you need any assistance with a payment you have made please contact our Accounts department on 01249 444300.

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