Business terms and conditions
Unless you deal wholly in cash and/or credit cards, for example if you have a shop, we recommend that you have clearly set out terms of business or conditions of sale. This forms a contract with your customers for the goods or services that you supply.
Taking particular care with terms and conditions is vital if you deal with members of the public and other consumers and if you sell goods or provide services to them other than face to face, such as through a website. In these situations, customers have specific legal rights that must be taken into account.
You may also find that your suppliers have their own terms of business that they want you to accept before they supply you with goods or services. These need to be checked carefully. For longer-term supply arrangements, formal agreements may be necessary.
We will advise you on all the issues that should be addressed and checked, guide you through the process and help you avoid the pitfalls.